FAQ

Frequently Asked Questions

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Who do you serve?

Resolve Wellness serves adults who need support for substance use, mental health concerns, or both. Services are designed for individuals seeking structured treatment, recovery support, and help building stability in daily life.

Do you accept Medicaid?

Yes. The current website includes Medicaid as an insurance option on the self-referral form and also links to a Medicaid sign-up resource. Clients should still contact the intake team to verify eligibility, coverage, and which services are available under their plan.

How do I make a referral?

You can make a referral by contacting Resolve Wellness directly through the Contact Us page or by reaching out to the intake team by phone or email. The homepage also includes a self-referral form and states that clients can expect a response within 24 hours.

Do you offer mental health and substance use services?

Yes. The website states that Resolve Wellness provides both mental health and recovery services, and the listed programs include mental health therapy as well as multiple substance use treatment options such as MAT, outpatient treatment, IOP, and PHP.

Do you provide housing support?

Yes. Resolve Wellness lists supportive housing as one of its services and describes it as stable, safe, and sober housing paired with supportive services for individuals recovering from substance use disorders.

What should a client expect during intake?

During intake, clients can expect an initial conversation about their needs, current substance use or treatment concerns, insurance status, and whether services such as detox or MAT may be needed. The website’s self-referral form asks for contact information, insurance, current use status, and need for detox or MAT, which suggests intake is focused on matching each person to the right level of care.

How do I contact the intake team?

Clients can contact the intake team by email at info@resolvewellness.org or by phone at 614-321-7734. Those contact details are shown on both the homepage and FAQ page