Welcome to Resolve Wellness. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website https://resolvewellness.org (the “Site”) or use our services, including our SMS messaging services.
1. What Personal Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:
- Personal Identifiers: Name, phone number, email address, and mailing address.
- Health/Wellness Information: Information related to your wellness goals or services you request (if applicable).
- Technical Data: IP address, browser type, device information, and website usage data.
2. How We Use Your Personal Information
We use the personal information we collect for the following purposes:
- To provide, operate, and maintain our website and services.
- To communicate with you, including sending you administrative information and updates.
- To send you SMS text messages that you have explicitly opted-in to receive (e.g., customer care, appointment reminders, and account notifications).
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and protect our rights.
3. Who We Share Your Personal Information With
We only share your information with your consent or as described below:
- Service Providers: We may share your data with third-party vendors, service providers, and contractors who perform services on our behalf (e.g., website hosting, SMS messaging platforms, payment processing).
- Legal Requirements: We may disclose your information where required by law, such as to comply with a subpoena, or if we believe that such action is necessary to comply with state and federal laws.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
IMPORTANT SMS PRIVACY DISCLOSURE: SMS consent is not shared with third parties. We will never sell, rent, or share your SMS opt-in consent or phone number with third parties or affiliates for their own marketing purposes.
4. SMS Messaging Privacy
If you opt-in to receive SMS messages from Resolve Wellness, we collect your phone number and the content of your messages to provide customer care and support. Standard message and data rates may apply. You can opt-out of SMS messaging at any time by replying STOP. For more details, please review our Terms and Conditions.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
6. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your data rights, you may contact us at:
Resolve Wellness
Email: info@resolvewellness.org
Phone: 614-321-7734
Website: https://resolvewellness.org